Customer service has always been a top priority for Andrew Porter Limited and it forms a central part of our Self Store business as well as our removals firm.
We pride ourselves on offering more than our competitors, going out of our way to make the lives of our customers that little bit easier. Andrew Porter’s Self Store is known for its fair pricing, flexible terms and secure units but here are six ways we go the extra mile to take the hassle out of using self storage.
If the thought of transporting all your belongings into storage is getting you down, we have the perfect solution! When you take on a self storage unit with Andrew Porter we can arrange to collect your items free of charge in one of our professional removals vehicles. What could be simpler? Now there really is no excuse to put off that decluttering…
When you use Self Store, there’s no need to struggle alone. Our friendly team is always happy to help and will be on hand to offer assistance loading and unloading if you need it. We will also offer honest advice about how you can make the most of Self Store and can help you arrange a different sized unit if your circumstances change.
Getting all your things from your home or business to your storage unit can be a challenge. However, with Self Store it doesn’t need to be. We offer free van hire so you can quickly and easily transport everything you need without having to make multiple trips with your car.
The thought of using self storage in the winter months probably isn’t your idea of fun but we do what we can to take the edge off the cold. Customers can get free hot drinks at our on-site café and we’ll even supply them in reusable cups which won’t cost you a penny. If you do need to load or unload your unit in cold weather, we’ll give you a free pair of gloves to wear to keep your hands toasty and warm.
As the only self storage facility in Kendal, lots of our Cumbrian customers have previously been travelling out of the area to store their belongings. If you are using another self storage unit and want to move your items closer to home, we will transfer your things from your old unit to our facility in Kendal for no charge.
Reserving your Self Store unit couldn’t be simpler. You can book the space you need online within seconds and then it will be ready and waiting for you when you need it.
