Our customers appreciate our employees – and we do too!

A company is only as good as the people who work for it and at Andrew Porter Limited, we’re proud to have an amazing team who contribute to our success.

Today is Employee Appreciation Day – a date in the calendar set aside for businesses to recognise the hard work and efforts of their staff. Every member of our team goes through extensive training to develop their skills so they do the very best job for all our customers.

Across all areas of our business – removals, self store and storage & fulfilment – our staff are our greatest asset and we know our customers realise that too. This is why so many of our customer reviews mention members of our team, sometimes by name, thanking them for everything they have done to make their life easier.

At our Adlington site, branch manager Mark Dennis oversees all aspects of our self store centre plus our home removal service.  The customer service team, Sharon Seddon and Elaine Anton, are the main contacts for our customers, ensuring they have the right storage unit for their needs and helping everything run smoothly on moving days.  Vic Clinton supports the self store team and oversees all things financial.

Our superstar Helena Walsh heads up our fantastic storage and fulfilment team.  Helena is our main client contact and the warehouse team works tirelessly loading and unloading vehicles, picking and packing orders, managing stock and ensuring our premises is kept clean, tidy and secure at all times.

What our customers say

One thing that comes up again and again in the testimonials and reviews from our customers is that our staff are friendly and professional. And the appreciation goes both ways too, when we asked our team what their favourite thing was about working for Andrew Porter, their most popular answer was the people they worked with – both colleagues and customers.

Here are just some of the things our clients had to say about our removals and storage staff in both Adlington and Kendal:

• “The removal guys worked tirelessly over two days with a great team atmosphere.”
• “Very friendly young lady gave me a tour of their units and provided me with all the information I needed to make a decision.”
• “Throughout the move, everybody at Andrew Porter was professional and helpful, making a difficult and stressful move as easy as possible. The team on the day were incredibly hard working, cheerful and eager to help in any way that you could.”
• “The staff couldn’t have been more helpful.”
• “They responded to our requests at a very critical time when my family needed storage at the last minute. This company was professional, responsive and considerate. The Adlington staff going out of their way to be helpful.”
• “Just moved with Andrew Porter and the guys packing and moving have been amazing. They have worked quickly and thoroughly and been friendly too. Aaron, Joe and Paul could not have made our move any easier or less stressful.”
• “Everyone in the team was extremely polite and friendly, including all the guys that moved us on the day, and the office team, who were very patient with some of my very stupid questions.”
• “What a superb firm to deal with, the girls in the office were great, very efficient and well organised, they went above and beyond as we were last minute moving, but they sorted us out. What a team they sent, Michael and Aaron were absolutely superb, it was a great pleasure to be moved by these guys - they kept our stress level to a minimum as they went about the task with great speed and efficiency.”
• “Storage clean and great to have access to the site especially at the weekend. Staff at Andrew Porters were super helpful too.”
• “Paul and Aaron duly arrived at the stated time and what a well-mannered, polite and hard-working pair they are, nothing was too much trouble for these two and it made what seemed a daunting task into a very pleasurable experience.”

And we must give a special mention to Steve Gregson, the manager at our Kendal Self Store. His friendly demeanour and helpful attitude mean he frequently gets singled out by customers for praise.

Comments made about Steve include:

• “What a great guy, so helpful, cheerful and willing to give advice if needed. Thanks Steve, great to meet someone with such a positive attitude to both his job and life in general.”
• “I needed storage space for all my household effects in a great hurry after being let down by a removal company: Steve at Andrew Porter Ltd really saved the day. He was totally efficient and totally supportive: found the space, liaised with the movers, helped me with the paperwork, and even made everyone coffee.”
• “From start to finish, Steve has been fantastic, firstly coming out to estimate the amount of storage we would need and professionally co-ordinating the removal of the goods from the property and subsequent collection of the items, which were all going to auction. Steve stepped in at short notice when the auction house were unable to take the goods and the property needed clearing ASAP! Nothing was too much trouble, Steve has been a pleasure to deal with and the rates for storage were very competitive.” 

To find out more about either our home removals or storage services, call our team today on 0800 389 1222.