Home deliveries can be complex to manage, but by outsourcing your furniture home delivery services to Andrew Porter Ltd you can be sure your customers receive a reliable and outstanding service.
We can work at all levels to fulfil your home delivery services needs. Whether it's one-man delivery, two-man delivery, or a premium white glove service that you require, we can offer you the ideal package. We believe that our first-class standards of customer service set Andrew Porter Ltd apart from other furniture home delivery companies.
Our two-man white glove delivery service ensures your customers experience a smooth and enjoyable delivery experience. Our smartly uniformed home deliveries teams will contact customers one hour prior to delivery/collection for convenience and will be prepared with blankets, shoe covers and gloves to protect customers' property.
The service includes unpacking and inspection of goods and positioning in the customers' homes, as well as assembly or installation.
We can pick up from customers' addresses and remove or disconnect products to be replaced. We are also experienced in B2B deliveries.
In addition, we can provide three or four-man home delivery services teams for larger jobs, as well as specialist furniture installation.
Our customer services department will call customers pre-delivery with AM/PM slots or rolling two or four hour time windows. Customers can track their deliveries live via our website and we also provide SMS liaison.
We provide a dedicated call centre, returned goods management services and regular delivery performance statistics.